Training: Stock selection & promotion
Customer service, customer care & floor walking
Phone: 07950 408347
"Excellent. Enthusiastic, educative, encouraging! Leaves a lasting impression and gives us all the power to go out and promote reading, books and libraries." Public Library Staff.
"Today made me think again about how it all looks to customers. Plenty of approaches to use straightaway." Public Library Staff.
Hurst delivered a course that was not only inspiring, but packed with
ideas and good sound advice and guidance. I recommend Jerry wholeheartedly
- enthusiastic, committed and an excellent communicator.
works participants hard and feedback from both courses was extremely
positive. Jerry seems to manage to get everyone engaged and participating.
People go away inspired , with the back-up of thorough hand-outs for
when the initial enthusiasm has worn off. One person who attended
Jerry's course said that he had changed her way of working for ever.
Effective library stock selection - and imaginative promotion in the library or school and beyond.
As with all of Jerry's training, sessions can be tailored to specific local needs. Jerry is also happy to create new courses. Training is adaptable to Library, School, Archive, Theatre, Arts, Museum, Heritage, Sports and Leisure settings. The focus can be work with children, teenagers or adults or the full range of service provision.
Training options include:
Areas commonly explored across these training options:
If you need further information, or would like to discuss your training or consultancy requirements, please e mail firstname.lastname@example.org or phone 07950 408347.
Text and images © Jerry Hurst