Training: Working with teenagers
Phone: 07950 408347
"What teenagers are reading, what we can do to make better libraries for teenagers, what to do when things are going wrong. Plenty to work on. Great, thanks." Public Library Staff.
"It's taken the 'fear factor' out of working with teenagers." Public Library Staff.
"Just brilliant. It hasn't always been easy at my library but I feel much more confident about working with the teenagers." Public Library Staff.
the course has changed staff attitudes and created a more positive approach
to working with young people. Your unique presentation style was much
appreciated by participants. There were lots of new ideas which were
practical and realistic for staff to implement in their day-to-day roles.
You were enthusiastic, positive and persuasive and we appreciated your
knowledge, passion, excitement, humour and flexibility.
have worked with Jerry on several occasions to run training for library
staff. Jerry is enthusiastic, a great teacher and always works closely
with clients to ensure he delivers what is wanted. I have never known
any staff not enjoy one of his training sessions and come away inspired,
enthused and with an armful of ideas they can't wait to try out.
provided excellent training and innovative ideas for our public library
service. He was very professional at all times and was widely perceived
as good value for money in terms of outputs and results. His main support
was for improving Customer Services, working with individual sector
group e.g. teenagers, and engagement of staff to new concepts and ideas.
I would certainly not hesitate to use the services of Jerry in the future.
Jerry has a strong reputation for and proven track record of planning, co-ordinating, delivering and evaluating library services for teenagers. This is very practical training, enabling staff to develop awareness, confidence, knowledge and skills to work with teenagers and to deliver a positive service.
As with all of Jerry's training, sessions can be tailored to specific local needs. Jerry is also happy to create new courses. Training is adaptable to Library, School, Archive, Theatre, Arts, Museum, Heritage, Sports and Leisure settings.
Training options include:
Areas commonly explored across these training options:
"Again, an excellent course that got important messages across to the staff about working with teeanagers, proven by the participation of staff and their enjoyment expressed afterwards.
The importance of a relevant library service for teenagers was reinforced in staff minds with pertinent anecdotes and quotes. Important messages about patterns of behaviour and stereotyping were put across well and the notion that working with teenagers is optional was well and truly buried.
course took various approaches which suited different learning styles
and was delivered with humour and the confidence of one who knows their
If you need further information, or would like to discuss your training or consultancy requirements, please e mail email@example.com or telephone +44(0)20 8364 6166.
Text and images © Jerry Hurst